On January 1, 2023, as part of the provincial local governance reform process, the new local government of Grand Bay-Westfield was formed. It includes theformer/legacyTown of Grand Bay-Westfield (Ward 1) and the portion of the former Local Service District of Westfield West focused on areas along Brittain and Campbell Roads (Ward 2).

Ward 1 residents will receive their new green and blue bins beginning April 14, 2025. Each bin will include a sorting guide, a redemption centre brochure and the new recycling collection schedule.

Please contact Fero at 1-800-668-3376 or recycle@fero.ca.

Their hours of customer service are 8:00 am to 4:00 pm, Monday to Friday.

If you have questions about the Grand Bay-Westfield recycling program, would like to report an incident with the service provider Fero, or need to escalate an inquiry, you can reach out directly to Circular Materials at:

English inquiries: customerservice@circularmaterials.ca or 1-877-667-2626.

French inquiries: serviceclientele@circularmaterials.ca or 1-877-667-2626.

Circular Materials will respond within one business day for general inquiries and within two hours for service alerts.

Multi-family dwellings (apartments and condos) are included in the New Brunswick extended producer responsibility program for packaging and paper voluntarily. Property owners and managers who are registered in the program will be contacted by Fero, and the property owner or manager will receive recycling information to share with tenants.

There will be no changes to the current schedule for Ward 2 residents.

New Brunswickers can now bring glass, flexible plastics, ancillary cardboard and expanded polystyrene foam to one of several redemption centres. More details can be found at: env-wwwcircularmaterialsca-mar30live.kinsta.cloud/redemptioncentres.

This collaboration with independent redemption centres and the Eastern Recyclers Association’s network of redemption centers will provide New Brunswickers a convenient way to recycle materials that have not been part of the program previously.

Circular Materials is a national not-for-profit organization that is committed to building an efficient and effective recycling system in New Brunswick. As recycling in the province transitions to EPR, Circular Materials supports brand owners in delivering a best-in-class system that continues to provide recycling services to residents and meet their obligations under the Designated Material Regulation.

Historically, New Brunswick’s packaging and paper recycling program was operated and funded by entities. Now, under the Designated Materials Regulation, New Brunswick is transitioning to a new model where brand owners – the organizations that produce packaging and paper materials – are 100% responsible for operating and funding recycling the province’s program. Circular Materials is the organization responsible for ensuring producers meet their regulatory requirements.