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Recycling Cart Exchange Request Form and FAQ

Aurora is undergoing changes to its recycling program. This page provides further information on the changes underway, including information on new recycling carts. 

Beginning in December 2025, each household received a 360-litre wheeled, lidded recycling cart designed to hold two weeks of recyclables and accommodate a broader range of accepted materials. 

  • Bi-Weekly Collection Schedule:  
    Recycling collection service in your community has changed from a weekly to biweekly schedule. The new 360-litre recycling cart was chosen to support current and future volume    on a bi-weekly basis.  
  • Expanded List of Accepted Materials:  
    With advancements in the recycling system, residents are now able to recycle more materials such as hot and cold beverage cups, black plastic containers, frozen juice cans, ice cream tubs, deodorant and toothpaste tubes. This expanded list of materials will increase the volume of recyclable materials generated and collected from households.  
  • Inclusion of Materials Inside the Cart for Collection: Please place recyclable materials inside the recycling cart, with the lid fully closed to be ready for collection pick up. The new recycling carts are designed to support the inclusion and collection of a broader range of materials being placed directly in the cart.  Residents are reminded to breakdown and flatten materials, particular cardboard, to support collection and the most efficient use of recycling container space.  

Frequently Asked Questions (FAQs)

No. While collection frequency changes from weekly to bi-weekly, your pickup day will remain the same. 

Blue box materials, particularly cardboard, must be broken down and flattened to support using the recycling cart space efficiently.  

 A Recycling Container Request Form is available on our website for residents whose recycling needs consistently exceed the capacity of the recycling containers provided and who require an additional container.   

Please note, we recommend that you use the 360-litre recycling cart for a period of 90 days to determine your recycling needs before submitting a request for an additional cart. It is common for a residence to experience significant seasonal variability in recycling needs and increased volume over the holiday period.  

It is important that this only applies to households with a 360-litre recycling cart. A second cart will not be provided for households who have requested an exchange for a smaller 240-litre size recycling cart.     

Starting January 1, 2026, residents are required to use their new recycling carts. Residents can choose to re-purpose their old boxes, such as using them as storage containers. 

Anyone experiencing a permanent or temporary physical disability that restricts their ability to set out their recycling cart at the curbside may be eligible for assisted collection service. Please note, a physician’s note is required to apply for this assisted service. For more information, please visit our website to access the Special Accommodation Recycling Collection Application Form.

GFL is the collection contractor for Aurora.

The RFID (radio-frequency identification) tag on your cart helps ensure your recycling cart is correctly registered to your address. This technology helps prevent lost or misplaced carts and supports efficient service delivery. The tag does not collect any personal information or track your activities.