For questions related to:
Please contact:
WM
For concerns or other recycling-related questions,
please contact Circular Materials.
Click to find accepted materials, sorting and set-out instructions, FAQs, depot information for your community, and learn what to do if you received an oops sticker.
Cardboard boxes
Pizza boxes, direct mail boxes, moving boxes, shoe boxes.
✅ Flatten. No larger than 60 x 60 cm.
Boxboard
Cereal boxes, tissue boxes, egg cartons, rolls from toilet paper and paper towel.
✅ Flatten.
✅ Empty.
Paper laminate packaging
Pet food bags, food service paper bags, and plates.
✅ Empty and free from food residue.
Paper laminate containers
Spiral cans, cookie dough package, ice cream containers, and hot and cold beverage cups.
✅ Empty and free from food residue.
✅ Remove lids.
Cartons
Beverage cartons, juice and milk cartons, coffee creamers, and sugar cartons, soup and sauce cartons.
✅ Empty and free from food residue.
✅ Keep lids on.
❌ Do not include alcoholic beverage containers.
Paper
Any colour, including flour bags, prescription bags, paper produce bags.
Notepads, white or coloured loose paper, file folders, other printed materials.
Community newspapers, flyers, brochures and magazines.
Greeting cards and envelopes, gift boxes.
✅ Empty.
✅ Place shredded paper in a tied clear plastic bag.
✅ Separate from plastic bags used to cover items, remove elastic bands.
✅ Remove rope handle from bags.
❌ Do not include soft or hard covered books/novels.
Hard plastic containers
Laundry detergent and household cleaner jugs, shampoo, body wash, salad dressing, condiment, dish soap, mouth wash bottles, plastic beverage bottles.
✅ Empty and free from food residue.
✅ Keep lids on.
❌ Do not include alcoholic beverage containers.
Plastic packaging and containers
Food trays, salad, yogurt, peanut butter, bakery and egg containers, plastic cups, plastic tubs and lids, black plastic containers.
✅ Empty and free from food residue.
✅ Keep lids on.
❌ Do not include alcoholic beverage containers.
Tubes
Toothpaste tubes, deodorant, hand cream tubes.
✅ Empty and free from residue.
✅ Keep lids on.
Small item plastic packaging
Hand sanitizer bottles, medication bottles, blister packs, plant pots.
✅ Empty and free from food and residue.
✅ Keep lids on.
Flexible plastic packaging
Bags used for dry cleaning, bread, newspapers and flyers. Overwrap (paper towel & toilet paper, beverage containers). Coffee bags or deli pouches, chip bags, bubble wrap, snack wrappers, cereal liner bags, plastic gift bags.
✅ Empty and free from food residue.
Foam packaging
Meat trays, takeout containers, cups, plates, bowls, foam packaging for products.
✅ Empty and free from food residue.
✅ Remove film wrap and absorbent pads from meat trays.
Metal containers
Food cans, metal lids, cookie, coffee and tea tins, beverage cans.
✅ Empty and free from food residue.
❌ Do not include alcoholic beverage containers.
Aluminum (foils and trays)
Aluminum foil, pie plates, frozen food trays.
✅ Empty and free from food residue.
✅ Ball up aluminum foil.
Aerosol containers
Food spray, hairspray, air fresheners, shaving cream, deodorant.
✅ Empty.
✅ Lids on.
❌ Aerosols with toxic, corrosive or flammable symbol are not accepted with the exception of:
Glass containers
Clear and coloured glass.
Food containers, jars and bottles, cosmetic containers, spice bottles, oil and vinegar bottles, non-alcoholic glass beverage containers.
✅ Empty and free from food residue.
✅ Lids off.
❌ Do not include alcoholic beverage containers.
Did you notice a yellow oops sticker on your recycling? This means your recycling had one of the following challenges:
How to be recycle ready
Follow these simple tips to ensure your materials are ready for collection and recycling:
Questions?
For questions about oops stickers, contact your recycling contractor.
Residents must place materials in their carts for curbside collection on:
Your new recycling cart will be delivered between Nov. 9 and Nov. 21, 2026. Please do not use your new cart until automated collection begins. Continue setting out your recyclables as usual until your service start date.
Your collection day will remain Monday, but recycling will move to an every-other-week schedule.
Recycling is now more consistent across Ontario, with an expanded list of accepted materials.
Keep your recyclables secure in your cart by making sure the cart lid is fully closed. On windy days, position the cart so the lid opens away from the wind.
Residents with a permanent or temporary physical disability that limits their ability to set out carts may be eligible for assisted collection service. A physician’s note is required to apply. Please visit the Circular Materials website to complete the Special Accommodation Recycling Collection Form.
Starting Nov. 23, blue boxes will no longer be accepted for curbside collection. Blue boxes should not be placed in recycling carts. Instead, consider reusing them for storage around your home, such as for sand, mulch, gravel, soil, pet food or yard waste.
Place your carts at the curb or end of your driveway on the same side of the road where you currently
set out your recycling. Clear a flat area and keep carts off snowbanks, out of the road, and away from
where snowplows may pass. Leave enough space around each cart so the collection truck can safely
access them.
If you have a long laneway, you may find it easier to store your carts near the end of your driveway off to the side and within your property, and transfer material into carts as needed throughout the week. This reduces the need to move a full cart down a long driveway on collection morning. On collection day, roll your carts to the designated collection point on the same side of the road where you currently set out your recycling, ensuring they’re clear of snow, vehicles and other obstacles.
In areas where carts are being blown over by passing vehicles or strong roadside wind gusts, you can take a few steps to help improve cart stability and prevent recyclables from blowing away.
Please contact WM for missed collection, cart inquiries, or other questions:
