Circular Materials is committed to supporting accessible recycling so that residents with temporary or permanent physical disabilities can participate fully and confidently in the recycling system across Ontario. If you are experiencing a temporary or permanent physical disability that prevents you from setting out your recycling bin or cart at the curb, you may qualify for assisted collection service. Please see the information below on how to apply for this assisted service.
Please complete this online form to apply for assisted collection service: Special Accommodation Recycling Service Application.
Please have your physician’s note ready as this is required to complete your application. Once you have completed the online form, a member of Circular Materials’ Resident Relations team will contact you on next steps.
For those who do not have access to a computer, or need assistance completing their special accommodations application form, please contact the Circular Materials team at: customerservice@circularmaterials.ca, or call 1-877-667-2626.
Anyone experiencing a temporary or physical disability that restricts their ability to set out a recycling cart or bin at the curbside for regular recycling collection may be eligible for assisted collection service. Please note, a physician’s note is required to apply for this assisted service.
Depending on the physical disability, we may arrange for our local collection contractor to conduct an onsite visit of a residence to better assess the assisted collections support needed.
Assisted recycling support includes the collection contractor moving recycling bins or carts from the residence to the curbside for recycling and returning them on collection day.
Please note, the recycling carts or bins must be visible from the curbside for the collection contractor to move them. The collection contractor cannot collect bins or carts from any dwelling at the residence (such as a garage) or from any property areas beyond what is visible from the curbside (e.g. the back alley or backyard).
Yes, a physician’s note is required and must be provided as part of the application for the assisted collection service. The physician’s note should confirm the resident’s temporary or permanent physical disability and the need for assisted collection service.
For reference, below is an image of various recycling receptacles that may be in use in your community and that you may like to show your physician.
No, there is no additional cost for the assisted collection service.
A member of the Circular Materials Resident Relations team will be in contact with applicants as soon as possible and will work with each resident on a case-by-case basis.
We are working with municipalities to identify residents who currently receive assisted collections. However, we ask that residents complete an updated application form with Circular Materials to ensure we have the most up to date information to meet your needs.
If your municipality doesn’t currently offer assisted collection service in your community, we will work with the local collection contractor to provide assisted recycling collection service in your region.
Assisted collections will occur on the same collection day as your community. Please consult the recycling calendar on your local community webpage at circularmaterials.ca/ON.
If you have questions or require support, please contact the Circular Materials team at: customerservice@circularmaterials.ca or call 1-877-667-2626.
